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1、how long warranty for the products?
2、Do you accept Group Buy?
3、Can I cancel or change an order? How to change?
4、I want to know wether the products ship to our country or not ?
5、If the product is missing or damaged during the shipping , what would you do?
6、Wether free shipping means it will take a long time to receive the products?
1、how long warranty for the products?
Thanks for you attention firstly. All products in our shop support 24 months warranty.
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2、Do you accept Group Buy?
We are welcome group buyer. More information, PLS send an email to us to find out how to organize a Group order and get better price
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3、Can I cancel or change an order? How to change?
If you just order the wrong item or like to change the models, Please contact us ASAP.
If your package haven't been sent out, we will help you to change to the right one.
If your package has sent out, you can still go ahead with a new order of the right one. Then we will refund money after we receive the returning goods from you in good condition.
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4、I want to know wether the products ship to our country or not ?
Thanks for your attention about our store firstly.
PLS contact with our online customer service: yujielv@live.cn We'd like to check it out for you.
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5、If the product is missing or damaged during the shipping , what would you do?
If the products is missing or damaged during the shipping , PLS contact with us ASAP, we will confirm the fact, if so ,we will ship a new one to you with no extra money.
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6、Wether free shipping means it will take a long time to receive the products?
Just because shipping is free doesn't mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, (The shipping speed depends on Destinations、shipping service provider and customs) Usually, it takes 7-10 days worldwide。
USA, Canada, UK 4-7days
Thailand, Singapore, India 3-6days
Australia,New zealand 4-7days
Germany, France,Ireland, Austia, Denmark, 4-8days
Slovenia 8-10 days
Noway 10-19 (via UPS)days
United Arab Emirate 3-5days
Russian 5-8days
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